daget77 Platform Privacy Notice
This page describes what we collect when you use daget77 and how we keep that data protected. We handle your account information, payment details, and activity records with clear procedures. Our foundation is transparency; we explain every use case so you understand what data moves where and why.
Our platform operates across Jakarta, Surabaya, Bandung, Medan, Semarang, and other regions in our service area. Players fund accounts via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. Each payment method involves data flows to payment processors and banks. This policy details those flows and your rights at every stage.
Services on daget77 are available only where local law permits. We do not sell your personal data to marketing firms or brokers. Your information serves only the purposes outlined here: account setup, payment processing, fraud prevention, and customer support.
What We Collect and Why
We collect your full name, email address, phone number, and government ID when you register an account on daget77. These are required for account creation and identity verification. We also retain your banking details or wallet account number when you link a payment method—whether DANA, e-wallet, mobile banking, or a bank virtual account. This data is encrypted and stored separately from your game activity logs.
We collect your gameplay history: tables you join, stakes you place, session durations, and game outcomes. This data helps us debug technical issues, monitor platform stability, and detect irregular patterns that may indicate fraud. We do not use this data to manipulate odds or alter game mechanics. Our live-dealer tables stream directly from third-party studios; your session connects to that feed but does not influence the shuffle, deal, or card outcome.
We collect your IP address, device type, and browser information for security purposes. This helps us flag unauthorized access attempts. If you access daget77 from multiple locations during Idul Fitri or Idul Adha travel, we may ask you to re-verify your identity to prevent account takeover. We log support conversations you initiate via our in-app chat. These are retained for dispute resolution and staff training.
How We Use Your Data
We use your identity data to comply with legal requirements and prevent underage account access. Your payment information is passed to payment processors only—local payment processes online payment transfers, e-wallet processes mobile banking virtual account confirmations. We do not retain your local payment PIN, online payment password, or banking credentials. You authorize each payment in real time; the processor handles authentication and we receive only the outcome (approved or declined).
We use gameplay logs to provide customer support. If you dispute a withdrawal or report a broken game feature, we reference your session logs to investigate. We aggregate gameplay data across all players to measure platform performance—average table wait times, most-played game modes, peak hours. This helps us scale our infrastructure during Liga 1 match days or Piala AFF tournaments when traffic spikes.
Third-Party Processors and Data Transfers
Our servers sit outside your jurisdiction. We partner with cloud infrastructure providers in Singapore and Malaysia to host account data and game logs. Payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking networks) receive payment data directly from you. We do not forward your data to these firms; you send it to them, and we receive confirmation of success or failure. Our customer support platform is hosted by a third-party provider; support conversations are encrypted and retained for 12 months.
Data rights on daget77
- You may request a copy of your personal data at any time via the account settings menu.
- You may correct your name, email, or phone number yourself in-app.
- You may request deletion of your account; we remove activity logs after 12 months unless legal holds apply.
- You may opt out of support chat logs; future conversations will not be retained.
Cookies and Device Storage
We use browser cookies to keep you logged into daget77. These expire after 30 days of inactivity. We store your session token on your device so the app works offline. If you clear your browser cache, you will need to log in again. We do not use cookies to track you across other websites. Our mobile app uses local storage to cache game menus and market data so the app loads quickly on slow connections.
How to Contact Us
Our support team responds to privacy inquiries within one business day. Use the in-app support menu to contact us. If you believe we have misused your data or violated this policy, explain the incident and we will investigate. We do not charge fees for data requests or corrections. This privacy notice may be updated as our operations evolve; we announce changes in the app and give you 14 days to review before changes take effect.
We review this policy annually and update processor agreements to reflect current best practices. Your feedback on privacy concerns helps us improve.
Data Retention and Deletion
We retain account data for as long as your account is active. Once you delete your account, we remove personal data within 30 days, except where law requires us to keep records (tax compliance, fraud investigation). Game logs and support transcripts are deleted after 12 months. Payment confirmation records from processors are retained according to their schedules, not ours.
Our commitment is simple: we collect only what we need, we use it only for the purposes we state, and we delete it when it is no longer necessary. Our platform services are available where local law permits. This privacy policy applies to all users of daget77 globally, regardless of jurisdiction.